Case Study: Robbie's Confectionary

Robbies is a Tasmanian owned and operated business with a focus on seamless customer service and satisfaction.

Established in 1984 as a small family business, Robbies has now grown to become the state’s most prominent wholesaler of confectionery, snack foods, grocery lines & beverages.

With a dedicated team of over 35 locally employed staff members, Robbies are determined to provide customers with the products their businesses need, with the ease of modern technology and the comfort of traditional and attentive customer service.

Customer service is paramount at Robbies. In working with their customers to meet their specific expectations, Robbies has built a reputation for excellent customer service.

Over the last three years Verdant have developed a number of systems for Robbies Confectionery – improving efficiency and customer satisfaction across the board.  All of the projects involved deep integration with their current MYOB EXO business system, and all three solutions have been custom-tailored to provide an optimal user experience while delivering accuracy and functionality.

With 9 sales representatives state-wide who use our custom designed Mobile Merchandising system –placing an order with a sales representative or online has never been so easy!

Mobile Merchandising is our visual ordering system with product details and images for accurate ordering.

Robbies’ reliable warehouse staff works hard as a team to deliver our 48 hour order-delivery service to you the customer anywhere in the state. With over 4000 leading confectionery, snack foods and grocery lines, Robbies aim to provide the variety and quantity of products to fulfil any orders placed.